Knightage ("we," "us," or "our") sets out this Privacy Policy regarding how we handle information in connection with the application "HeadUp" (the "App") and this website.
The App is designed so that all processing required for posture detection is completed entirely on your device. We collect and use personal information only to the minimum extent necessary, and we strive not to collect or retain it beyond that.
This Policy covers information handling through both the App and this website (including the contact form). For inquiries, please use the Contact page.
| Type of information | How collected / stored | Sent externally? |
|---|---|---|
| Device tilt (motion sensor data) | Captured and processed on-device using the motion sensor. Used solely for posture detection calculations. | No |
| Settings (alert angle, alert interval, notification method, etc.) | Stored on-device (never sent outside your device). | No |
| Usage records (alert history, daily scores, etc.) | Stored on-device (never sent outside your device). | No |
| Location data (GPS) | Used solely as a keep-alive mechanism for the background monitoring feature (lowest accuracy / ~3 km precision). Location data itself is never captured, recorded, or transmitted. | No |
| Purchase information (one-time payment) | Processed through the App Store (Apple Inc.) payment system. We do not receive payment details such as card information. | Apple Inc. only |
| Type of information | How collected / stored | Sent externally? |
|---|---|---|
| Name, email address, and inquiry content | Submitted via Zoho Forms (provided by Zoho Japan Co., Ltd.). Used solely for responding to your inquiry. | Zoho Japan Co., Ltd. (see below) |
We use collected information for the following purposes only.
| Information | Purpose | Legal basis under GDPR (EU/EEA/UK users) |
|---|---|---|
| Motion sensor data | To detect slouched posture and notify you (push notification and/or vibration) | Performance of contract (service provision) |
| Usage records and settings | To display daily scores and alert counts in the App; to restore your settings at next launch | Performance of contract (service provision) |
| Location data (keep-alive) | To maintain the background monitoring feature (only when opted in). The content of location data itself is not used. | Consent (opt-in) |
| Contact form data (name, email, inquiry) | To respond to and support your inquiry | Legitimate interests (support provision) / Consent |
We do not disclose collected information to third parties, except in the following cases:
We do not maintain any server-side storage of user data. Data within the App is never transmitted outside your device.
The App is purchased through the App Store. All payment and purchase history is managed by Apple Inc. under Apple's Privacy Policy. We do not receive payment details such as card information.
Apple Inc. Privacy Policy: https://www.apple.com/legal/privacy/
Our website contact form uses Zoho Forms, provided by Zoho Japan Co., Ltd. (a Japanese subsidiary of Zoho Corporation Pvt. Ltd., India). When you submit a form, your name, email address, and inquiry content are sent to and stored on Zoho's servers.
Zoho Corporation provides a Data Processing Addendum (DPA) for GDPR compliance and implements Standard Contractual Clauses (SCCs) as a safeguard for international data transfers.
Zoho Japan Co., Ltd. Privacy Policy: https://www.zoho.com/privacy.html
Submitting the contact form is entirely voluntary. Information submitted will only be used to respond to your inquiry.
The App uses iOS location services ("While Using the App" permission) only when you opt into the background monitoring feature (disabled by default). This is solely to keep the motion sensor running in the background — we do not capture, record, store, or transmit your GPS coordinates, movement history, or any other location content.
You can revoke location permission at any time in iOS Settings (doing so will disable the background monitoring feature).
All data within the App (motion sensor processing results, settings, usage records) is stored solely on your iPhone and is never sent to or stored on our servers. This data is deleted when you uninstall the App. Because we hold no data on our end, no separate data deletion request is necessary.
Information submitted via the contact form (Zoho Forms) will be deleted within a reasonable period after the inquiry is resolved — generally within one year of our response — unless a longer retention period is required by law.
Data within the App is not transferred outside your device, so no international transfer occurs for App data.
Information submitted via the contact form is processed and stored by Zoho Japan Co., Ltd. (and its parent company Zoho Corporation). Zoho implements GDPR-compliant safeguards, including SCCs (see Section 05).
If you are located in the EU, EEA, or UK, please note this data transfer and consent accordingly when submitting the form.
The App is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that a person under 13 has submitted a contact inquiry, we will promptly delete that information.
In the EU, EEA, and UK, appropriate parental consent is required for children below the digital age of consent under GDPR (16 by default, or as low as 13 under national implementing laws).
If you are a minor (under 18), please use the App only with the understanding and supervision of a parent or guardian.
All data within the App is stored solely on your device and can be viewed, modified, or deleted by you at any time within the App. Uninstalling the App deletes all on-device data.
Under the EU General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights with respect to personal data we hold about you (primarily your name and email address submitted via the contact form):
To exercise these rights, please contact us via the Contact page. You also have the right to lodge a complaint with the data protection supervisory authority in your country.
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the following rights with respect to personal information we hold about you (primarily contact form submissions):
To exercise these rights, please contact us via the Contact page.
Under Japan's Act on the Protection of Personal Information (APPI), you may request disclosure, correction, or suspension of use of personal information we hold about you. Please contact us via the Contact page.
This website does not currently use Google Analytics or any other third-party analytics tools. Zoho Forms may set cookies necessary for its own functionality on the form page. Please refer to Zoho's Cookie Policy for details.
If we introduce web analytics tools in the future, we will update this Policy and notify you.
All App data is stored on your device and protected by iOS security mechanisms including sandboxing and encryption.
Information submitted via the contact form is subject to appropriate technical and organizational security measures implemented by Zoho Japan Co., Ltd.
However, no method of transmission over the Internet can be guaranteed to be 100% secure.
We may update this Policy in response to changes in law, new App features, or changes to third-party services. For material changes, we will endeavor to provide notice through the App or on this website.
Updated versions take effect once posted on this page. The date of the last update is shown at the top of this page. Please check this page periodically.
For material changes affecting EU, EEA, or UK users, we will endeavor to provide advance notice where possible.
For questions about this Policy, requests for access, correction, or deletion of personal data, or any GDPR or other data protection inquiries, please contact us via the Contact page.
We will endeavor to respond within a reasonable period — generally within 30 days of receiving your inquiry.